Seller onboarding
Walk through the 6 steps to unlock trading on Cerivio.
KYC onboarding
Legal-entity verification · required before first transaction · stored in evidence vault.
Good morning, Vaidas — let's move some product.
JUBANA AB · Vilnius warehouse · 4 active listings · 5 open orders
+12%
Today's revenue
€8,420
vs €7,520 yesterday
Awaiting your approval
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In fulfilment
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Fulfilment rate
—
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Seller rating
4.7
187 reviews · top decile
Recent orders View all →
| Order # | Buyer | Lines | Total | State |
|---|
Quick actions
Upload CADF
Bulk catalogue
Replenish stock
1 SKU low
Print labels
3 to ship today
Request payout
€7,231 ready
· Margin Ladder · live signals · open workbench →
3 SIGNALS
Lumen
Lumen forecasts margin headroom from upstream cost-shift signals. Apply a suggestion — 4-eyes routes anything above your account threshold.
BOSCH-BAT-S5
+4.8%
raise to €93.27 →
ZF-BP-FRONT-X3
+5.2%
raise to €152.50 →
NGK-SP-IZFR6K11
−2.1%
hold + alert →
What this means for you
Net headroom across these 3 SKUs is +€19/unit·wk over the next 4 weeks if you act on the two rising signals. Click Open workbench → for the full portfolio Gaussian + L1/L2/L3 layer breakdown.
Notifications
Compliance notices addressed to your account · information requests, regulatory correspondence
Inbox
| Received | Category | Subject | Status |
|---|
RFQ inbox
Buyer sourcing requests targeted at you, or broadcast to sellers matching your catalogue category · submit a real quote to compete.
Loading RFQs…
Catalogue
Your listed articles on Cerivio Marketplace
Upload CADF v1.3 file · or drag here
Bulk-create or update listings · CRV mandatory (v1.1) · compliance contract enforced (v1.2) · optional media block: photos, 360° spin, 3D models (v1.3)
| Photo | SKU / article ID | Name | Category | Price | Stock | Lumen | Compliance | Media | State | Actions |
|---|
Inventory
Stock across warehouses · FIFO lot tracking · low-stock alerts
Vilnius main · WH-LT-001
Vilnius, LT · 24/7 dispatch
Total SKUs4
Total units194
Reserved24
Available170
Inventory value€19,420
Kaunas overflow · WH-LT-002
Kaunas, LT · weekday only
Total SKUs2
Total units68
Reserved0
Available68
Inventory value€4,810
Stock by SKU · FIFO lot detailSet reorder points →
| SKU | Warehouse | Lot ID | Acquired | Unit cost | On hand | Reserved | Available |
|---|
Orders
Incoming + active orders · approve, fulfil, ship, settle
escrow: the buyer's funds are held by Cerivio until delivery is confirmed AND the 14-day RMA window closes. Your money releases on the next payout sweep after that. See per-order
escrow state column below.
| Order # | Placed | Buyer | Lines | Total | State | Escrow | Action |
|---|
Settlements & payouts
Commission ledger · scheduled payouts · launch incentive status
COMMISSION & PAYOUTS · ROLLING 30 DAYS
JUBANA-LT-001 · Tier-1 manufacturer
Gross sales
€42,180
28 settled orders
Commission
€0.00
0% during launch incentive
Net to JUBANA
€42,180
paid: €34,949 · pending: €7,231
Next payout
Fri 12 Jun
€7,231 · SEPA · 1.3 day ETA
Commission ledger
| Order # | Settled | Order total | Rate | Commission | Net | Payout status |
|---|
Analytics
Sales trends · conversion · top SKUs · Lumen-aligned actions
GMV (all-time)
—
Avg order value
—
Open disputes
—
Active listings
—
Platform snapshot · real backend totals
GET /api/v1/admin/analytics/query · no per-day time series in this data model yet
Top SKUs by GMV
| SKU | Units | GMV | Lumen |
|---|---|---|---|
| MAHLE-OF-OC54 Oil filter | 180 | €1,602 | stable |
| BOSCH-BAT-S5 AGM Battery 80Ah | 132 | €11,748 | rising +4.8% |
| ZF-BP-FRONT-X3 Brake pads | 92 | €13,340 | rising +5.2% |
| NGK-SP-IZFR6K11 Spark plug | 156 | €5,304 | cooling −2.1% |
Sales by buyer cohort
| Buyer org | Country | Orders | GMV |
|---|---|---|---|
| Euromaster IT | IT | 14 | €18,420 |
| ATU DE | DE | 9 | €11,830 |
| Norauto FR | FR | 7 | €7,140 |
| Feu Vert FR | FR | 3 | €2,890 |
| Carglass UK | UK | 2 | €1,900 |
Advanced insights cohort analysis · price elasticity · seasonality · concentration risk
Buyer concentration (HHI)
2,180
Moderate · top 3 buyers = 58% of GMV
Avg margin per product
27.4%
Weighted by GMV · target 25%+
Price elasticity (avg)
−1.4
Elastic · 1% price ↑ ≈ 1.4% units ↓
Repeat purchase rate
42%
Buyers with 2+ orders / 90 days
Seasonality index (Q3 → Q4)
+18%
Historical Q4 lift for your SKU mix
Highest single sale
€4,120
Bosch BAT-S5 × 45 · A.T.U · 2026-05-18
Most profitable SKU
ZF-BP-X3
32.6% margin · €4,346 profit last 90d
Days-of-cover (portfolio avg)
54 days
Weighted by current demand rate
Analytics workbench Build your own charts · pick a metric, a dimension, and a chart type · save the ones you want on your dashboard
Build your own view of the data. Pick a metric (what you want to measure), a dimension (how you want to break it down), and a chart type. The preview updates live. Save any chart you want to keep and pin it to your dashboard.
Available data
Metrics
- Gross merchandise value €
- Orders count
- Units sold units
- Average order value €
- Margin %
- Profit €
- Returns rate %
- Dispute rate %
- Average fulfilment time days
- Commission paid €
Break down by
- Day
- Week
- Month
- Product family
- Buyer country
- Buyer organization
- Listing
- Warehouse
- Cerivio Lumen signal (Buy / Wait / Hold)
0 saved charts
Settings
Organisation · warehouses · payout config · integrations
Returns inbox
24h seller-response SLA · auto-favours buyer if missed
⏱ 24-hour SLA on every RMA
You have 24 hours from RMA open to APPROVE, REJECT (with reason), or ask for clarification. If you miss the window, Cerivio auto-promotes the RMA to APPROVED and the buyer wins the refund. This is a non-negotiable SLA we sell to buyers — see .
You have 24 hours from RMA open to APPROVE, REJECT (with reason), or ask for clarification. If you miss the window, Cerivio auto-promotes the RMA to APPROVED and the buyer wins the refund. This is a non-negotiable SLA we sell to buyers — see .
Reason codes are standardised. Off-platform contact = policy violation. Rejected RMAs can escalate to Dispute Defence.
Pending approval
2
SLA: respond < 24h
In transit (returns)
0
awaiting at warehouse
Awaiting inspection
0
received but unchecked
30-day return rate
1.8%
vs marketplace avg 3.2%
| RMA # | Order # | Buyer | Reason | Refund pref. | Amount | Status | Action |
|---|
Dispute Defence centre
3-tier resolution · auto-evidence vault · Cerivio mediates and adjudicates
Cerivio's role in this dispute
Cerivio holds the buyer's funds in escrow until the dispute closes. Cerivio attaches automatic evidence to every case (your CADF snapshot · carrier delivery proof · per-CRV compliance state · buyer's order + payment proof). Resolution flows through three tiers:
Cerivio holds the buyer's funds in escrow until the dispute closes. Cerivio attaches automatic evidence to every case (your CADF snapshot · carrier delivery proof · per-CRV compliance state · buyer's order + payment proof). Resolution flows through three tiers:
Tier 1 · direct (5d)
Tier 2 · Cerivio mediator (3d)
Tier 3 · Cerivio adjudication (final)
Off-platform contact = policy violation. Mediation fee €30 applies if you lose at Tier 3. Dispute outcomes feed your Verified Seller badge.
Open cases
1
awaiting response
Chargebacks (90d)
0
€0 disputed
Dispute-loss rate (90d)
2.3%
below 5% Silver tier threshold
Avg time-to-resolve
2.1d
from open → resolved
| Dispute # | Order # | Raised by | Category | Amount | Age | Status |
|---|
Demand outlook
Where your part families will be needed · VIO parc (40 countries · 370M vehicles) × Cerivio Wear Curve · deterministic weekly forecast
Workbench
Forecast cost-shift signals on your catalogue · simulate parameter changes · preview suggested pricing · apply via 4-eyes approval.
Cerivio Lumen · seller workbench
Forecast the cost-shift signal on YOUR portfolio and preview price adjustments before you commit.
Cerivio Lumen combines cost-push (input materials, energy, tariffs, freight, labor), demand (parc, seasonality, weather), and trade-lane dynamics to project how the fair-buy price for your parts will move over the next 3-12 months. Pick a subset of your portfolio below to filter the forecast, then use the parameter sliders to run "what if" scenarios · every price change you apply flows through 4-eyes approval and lands in the audit trail.
How to read the chart
- Headline curve · portfolio-weighted forecast · % change vs today
- L1/L2/L3 traces · the 3 contributing model layers (expert mode)
- Confidence band · shaded area shows the P5-P95 envelope
- Peak marker · when Lumen predicts the biggest move
In plain English: The curve shows how your average part price might move over the next few weeks. The line at the top is what we expect. The shaded area is how sure we are — wider means less certain. Use the sliders below to ask "what if?" questions.
Live · calibrated to your portfolio
Cost-shift outlook · 3 model layers · adjusts as you tune the parameters below
Confidence —%
Lumen
Peak cost shiftWorst price change
+0.0%
portfolio-weighted
When it hitsWhen that happens
—
weeks from today
Top driverWhat's causing it
—
— of shift
RecommendationWhat to do
—
at target margin
Today's fair-price benchmark synth
€ —
Where the market thinks your average part should sit · click for full explanation
Confidence range synth
€ — – € —
We're ~90% sure the fair price sits inside this range
Audit reference synth
LMN-26-W25-28YBDN
Save this · ask Cerivio support to replay vs realised market at +90d / +180d
Portfolio cost shift · headlineWhat we expect (the answer line)
90% confidence bandHow sure we are (wider = less sure)
L1 · cohort demand
L2 · input cost stack
L3 · market overlay
todaytoday's price projected peakbiggest change
What this means for you
Adjust the parameters below — this curve updates in real time.
How this works · Cerivio Lumen combines cost-push (input materials, energy, labor), demand (vehicle parc, seasonality), and trade-lane dynamics to project fair-buy price movements. Every forecast is signed with an audit anchor for +90d / +180d replay against the realised market. For the full model card + backtest methodology, contact your Cerivio point-of-contact.
Input channel overridesWhat if any of these things change?
Drag any input · the curve on the left updates live.Move any slider · the graph on the left changes with you.
Reset all
Steel ΔPPISteel price shift
Producer-price index for cold-rolled steelIf steel gets more (or less) expensive
−15%+25%
Lead-acid ΔPPIBattery price shift
LME lead-acid spot benchmark · monthly ΔIf car batteries get more or less expensive
−20%+40%
Natural gas (TTF) ΔGas / energy shift
EU TTF month-ahead benchmark · monthly ΔIf gas / energy bills change
−30%+60%
Labor index ΔWage shift
Eurostat manufacturing labour-cost index · ΔIf staff wages change
−5%+12%
Target marginProfit target
Margin envelope enforced by the pricing helperProfit you want on top of costs
8%45%
Forecast horizonHow far ahead
Slider · weeks · projected forward from todayHow many weeks ahead to look
2w26w
Per-listing forecast · live
| SKU | Cost | Current price | Lumen signal | Projected cost-shift | Suggested price | Δ vs current | Confidence | Action |
|---|
Listings blocked from going ACTIVE
Every PENDING_COMPLIANCE listing in one place · file evidence to promote
Compliance evidence
EU Battery Regulation · CSRD ESRS · OECD Due Diligence · OSS VAT
Battery Reg 2023/1542
Filed
1 passport · Pb-acid AGM · 78% recycled
CSRD ESRS
2026 · 1/10
E5 filed · 9 topics outstanding
OECD Due Diligence
Current
Next review: Jun 2027
ISO 27001
5mo left
Expires Nov 2026 · renew now
EU Battery Regulation 2023/1542 · passport register+ File new passport
| Listing | Chemistry | Capacity | CO₂e | Recycled % | Lifetime | Catena-X DID | Status | |
|---|---|---|---|---|---|---|---|---|
| BOSCH-BAT-S5 L1 |
Pb-acid AGM | 960 Wh | 42.5 kg | 78.0% | 800 cycles | did:catena:JUBANA:BAT-S5:2026 |
filed | |
| (future listings) | — | — | — | — | — | — | pending |
Click any row to see the submitted Battery Passport · Deadline: Feb 2027 for all battery-bearing products.
OECD Due Diligence record
- Framework
- OECD Guidelines for MNEs
- Last assessment
- 5 Jun 2026 · ESG Lead @ JUBANA
- Risk areas
- Lead supply chain · Labor practices · Corruption
- Open risk
- Single-source Pb smelter (medium)
- Mitigation
- Qualifying 2nd EU smelter by Q4 2026
- Next review
- 5 Jun 2027
OSS quarterly VAT filing (2026-Q2)
- OSS country
- Ireland (IE)
- Reporting quarter
- 2026-Q2
- B2C sales
- €36,700.00
- VAT collected
- €36,700.00
- By country
- DE: €14,200 · FR: €9,800 · IT: €8,500 · ES: €4,200
- Status
- submitted · OSS-IE-2026Q2-A47B19
Escalation contacts · required for go-live
Every escalation lane must have a named human. 6 critical routes must be defined before you can publish your first listing. Weekly digest fires to your admin recipient.
Route registry · 18 lanesCritical routes gate first-listing publish. Non-critical routes trigger topbar + digest reminders when empty.
Recent escalations (last 20)Every route dispatch appends here with recipients, SLA due-by, case ID.
Promotions editor
Campaigns · coupons · subscription tier visibility · loyalty hooks
VIO-weighted ad pricing NEWrates scale with vehicles-in-operation density · 28-country official parc data
Campaigns without country targeting pay the base rate. Weighting: ×1.00 – ×1.35 by parc density (√-dampened) · server-authoritative via /api/v1/ads/rate-card.
Active campaigns
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Redemptions (all-time)
—
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Active rate
—
active ÷ total promotions
ROI
—
not tracked by the live backend yet
Campaigns
| Code | Discount | Window | Min order | Redemptions | Status |
|---|
Issue a couponBulk upload CSV →
Visibility · subscription tiers
Choose which buyer subscription tiers see this campaign
CRV-Lock · auto-CRV resolution for catalogue uploads
Upload SKU catalogue · every row locks to a verified CRV in seconds · audit-replayable · structured rejection on unresolvable rows · powered by CADF v1.1
Recent uploads (30d)
2
167 rows total
Auto-resolve rate
98.8%
165 of 167 accepted
Rejected rows
2
need attribute fill-in
My CRV coverage
100%
all listings CRV-tagged
Recent uploadsCADF v1.1 · /api/v1/cadf/upload
| Upload ID | Submitted | Accepted | Rejected | When | Rejection reasons |
|---|
CADF v1.1 contract
Every row must carry: category_code (one of 10 Tier-1 CAT3 codes) · oe_number OR iam_sku_ref · functional attributes required per category (e.g. STR needs propulsion + voltage_v + power_kw_max). Auto-rejected rows return retryable structured errors with missing_attributes hint. No human review queue per.
Approvals inbox · 4-eyes workflows
Settlements · listing withdrawals · recalls · permission changes awaiting second approver
Same-person allowed but audit-flagged per
My open initiations
0
waiting for approvers
Awaiting my approval
0
click to approve/reject
Approved (30d)
0
all flagged same-person highlighted
Rejected (30d)
0
with reason
Workflowsclick any row to review
| Workflow | Action | Target | Amount | Initiator | Status |
|---|
Audit log · append-only
Every action on this seller account · GDPR Art.30 · IP hashed · governance.audit_log
Recent activity
| Timestamp | User | Action | Object | Result |
|---|
Subscription tier
Current plan · upgrade matrix · listings + ad-credit budgets per tier
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Catena-X data space
BPN BPNL000JUBANALT_AAY · environment PROD-EU · participant since 2026-06-25
You consume (inbound)
ce-dpp-v1
Digital Product Passport templates
from from your upstream cell / sub-component suppliers (when applicable)
You publish (outbound · the main signal for sellers)
ce-certmgmt-v1
Certificate Management v1
your full evidence vault — published once, consumed many
ce-catalogue-v1
Part-availability signals
live stock + lead-time signals to your buyer-side counterparties
ce-dpp-out-v1
Outbound Digital Product Passport
DPP composed from your evidence + your part metadata
Recent productive transfers
CER-TXR-26-W25-YTK889 · transfer-9d2f44e1COMPLETED
Euromaster Italia S.p.A.
asset: ce-certmgmt-v1 · counterparty BPN: BPNL000EUROMSTR_AAY
ISO 9001 + IATF 16949 + CE-marking for order #ORD-2026-1187
CER-TXR-26-W25-YTK7TC · transfer-9d2f4422COMPLETED
Sixt Leasing SE
asset: ce-catalogue-v1 · counterparty BPN: BPNL000FLEETOP_AAY
current-week part-availability across SKU range BJB-46xxx
CER-TXR-26-W25-YTK9H9 · transfer-9d2f43c0COMPLETED
Tier 1 Continental AG
asset: ce-dpp-out-v1 · counterparty BPN: BPNL000TIRECNT_AAY
DPP for relay JT-46055 · OEM verification scan
All transfers signed by counterparty EDC · RFC3161 timestamp · recorded in audit trail (catena_x_transfer table).
Lumen × Catena-X · the three surfaces below let your Catena-X data products carry Cerivio statistics — outbound DPPs gain a scope, you can publish demand signals to OEM tier-1s, and ingest supplier capacity to plan ahead.
internal
DPP composer · Lumen-enriched per CRVoutbound · ce-dpp-out-v1
Every DPP you publish over Catena-X now embeds the Cerivio scope at issuance time. Buyers, regulators, and recyclers consuming your DPP see compliance evidence and fair-value reference in one signed package.
| CRV token | SKU / part | Cerivio scope | Band P5–P95 | Flag real | DPP published |
|---|---|---|---|---|---|
CRV-STR-00001 | Starter motor · VW Golf III · 068 911 023 A | € 184.20 | € 166.80 – € 201.60 | FAIR | 2026-06-15 09:21:08 UTC |
CRV-ALT-00002 | Alternator · VW Golf III · 028 903 025 G | € 145.50 | € 132.10 – € 158.90 | UNDERPRICED | 2026-06-15 09:21:08 UTC |
CRV-STR-00010 | Starter 24V · Mercedes Actros · 0 001 416 042 | € 388.00 | € 342.00 – € 434.00 | FAIR | 2026-06-15 09:21:08 UTC |
CRV-BKD-00002 | Brake disc · VW Golf IV · 1J0 615 301 C | € 62.80 | € 54.20 – € 71.40 | SLIGHTLY HIGH | 2026-06-15 09:21:08 UTC |
CRV-STR-00020 | Marine starter 12V · Yanmar 4JH · 128270-77010 | € 410.50 | € 351.00 – € 470.00 | HIGH | 2026-06-15 09:21:08 UTC |
Schema:
cerivio.dpp.lumen_enrichment · adds cerivio_scope_eur, scope_band_low/high, flag, audit_id to the AAS submodel (IDTA 02006-3-0). Backward-compatible · consumers without Lumen awareness ignore extra fields.EDC capacity-signal feedoutbound · ce-capacity-v1 · k≥3 anonymized
Publish anonymized weekly capacity per SKU family to OEM tier-1 counterparties via Catena-X. Aggregated to k≥3 cohorts before egress · matches Cerivio Asset 2 protection model under §2 GeschGehG.
| SKU family | Weekly capacity | Reserved | Sellable | Subscribers | Last egress |
|---|---|---|---|---|---|
| starter_motor_12v | SYNTHETIC 480 units | 120 | 360 | 4 OEM tier-1s | 2026-06-15 08:00 UTC |
| starter_motor_24v | SYNTHETIC 95 units | 22 | 73 | 3 OEM tier-1s | 2026-06-15 08:00 UTC |
| alternator_12v | SYNTHETIC 320 units | 80 | 240 | 5 OEM tier-1s | 2026-06-15 08:00 UTC |
| brake_disc_front | SYNTHETIC 1,200 units | 290 | 910 | 6 OEM tier-1s | 2026-06-15 08:00 UTC |
Egress trigger · weekly Monday 08:00 UTC. Cerivio applies k≥3 cohort guard before publication. Subscribers see weekly snapshot only · no historical replay over EDC.
Demand-signal subscription · inbound from Cerivio Lumeninbound · ce-demand-v1
Cerivio publishes forward demand-trend forecasts (macro-demand layer + cohort parc projection) per SKU family / destination pair. Use these to time inventory builds.
starter_motor_12v · DEU
+3.4%
forward 6-month demand · click for components
brake_disc_front · ITA
−1.8%
cohort decline · ICE parc shrinking
alternator_12v · FRA
+2.1%
forward 6-month demand
Published weekly at 02:00 UTC over Catena-X EDC · payload schema
cerivio.demand_signal · includes macro_demand_signal_pct + cohort_parc_delta_pct + confidence_band.Cerivio-side trade-secret guard (Asset 2)
Cerivio's own Asset 2 (Lumen Substitution-Confusion Rate) is anonymized to k≥3 cohorts before any consumer sees it. If you opt in to anonymized part-availability cohorts, the same k≥3 + §2 GeschGehG + EU Directive 2016/943 protections apply to your data.
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